Privacy Policy

Blue Manor Jewelry (“we,” “us,” or “our”) operates the website bluemanorjewelry.com (the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of information when you use our Site, and the choices you have associated with that information.

We respect your privacy and are committed to protecting it. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information to provide and improve our Site. The types of information we may collect include:

Information You Provide to Us

When you contact us, subscribe to a newsletter, or fill out a form on our Site, we may collect personal information such as your name, email address, and any message content you choose to send. We only collect this information when you voluntarily provide it.

If you create an account or place an order through our online store, we collect additional information as described in the “Online Store & Customer Accounts” section below.

Information Collected Automatically

We use Independent Analytics, a privacy-friendly WordPress analytics plugin, to understand how visitors use our Site. Unlike many analytics services, Independent Analytics is designed to respect your privacy:

• No cookies are used. Independent Analytics does not place any tracking cookies on your device.
• No personal data is stored. The plugin does not save personal information such as IP addresses in a way that identifies you.
• No data leaves our server. All analytics data is stored directly in our own website’s database. No information is sent to or shared with external third-party servers.

To measure aggregate visitor activity, Independent Analytics uses a cookieless method to recognize returning visitors. This produces anonymous, non-identifying statistics such as the pages you view, the website that referred you, your approximate geographic region (country or city), and the type of device and browser you use. This information is used solely to improve our content and understand general traffic patterns. It cannot be used to personally identify you.

Because Independent Analytics does not use cookies or store personal data, it helps us comply with regional privacy laws such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

How We Use Your Information

We use the information we collect to:

• Operate, maintain, and improve our Site
• Process and fulfill your orders and manage your account
• Respond to your inquiries, comments, and requests
• Send you newsletters or updates if you have subscribed to them
• Understand how visitors interact with our content through aggregate analytics
• Detect, prevent, and address technical issues or misuse

Online Store & Customer Accounts

Our Site uses WooCommerce to operate our online store. When you shop with us, create an account, or place an order, we collect and process additional information to complete your purchase and provide our services.

Information We Collect When You Shop

When you browse, register an account, or make a purchase, we may collect:

• Account details — your name, username, email address, and password (passwords are stored in an encrypted, hashed format and are never visible to us).
• Billing and shipping information — your billing address, shipping address, phone number, and email address.
• Order information — the products you purchase, order totals, order history, and any notes you add to an order.
• Payment information — see “Payments” below.

We use this information to process your orders, fulfill and ship purchases, manage your account, provide customer support, send order-related communications (such as receipts and shipping updates), and comply with our legal and tax obligations.

Your Account

If you create an account on our Site, the information you provide is stored so you can check out faster, view your order history, and manage your saved addresses and account details. You can log in at any time to view, update, or delete your saved information, or you may contact us to request changes to your account.

Saved addresses and order history remain associated with your account until you delete them or request that we remove your account.

Payments

We do not store your full credit card or payment card details on our servers.

When you make a purchase, your payment information is collected and processed directly by our third-party payment processor, [PAYMENT PROCESSOR NAME — e.g. Stripe, PayPal, Square], over a secure, encrypted connection. These processors are PCI-DSS compliant and handle your card data in accordance with the standards set by the major card networks.

We may retain limited, non-sensitive payment metadata — such as the last four digits of your card, the card type, the transaction ID, and the payment status — to manage orders, process refunds, and resolve disputes. We never have access to your full card number, expiration date, or security code (CVV).

For more information on how your payment data is handled, please review the privacy policy of our payment processor:

• [PAYMENT PROCESSOR NAME] — [PAYMENT PROCESSOR PRIVACY POLICY URL]

Cookies Used by the Store

To provide store functionality, WooCommerce uses a small number of essential cookies. These are strictly necessary for the shop to work and are not used for tracking or advertising. They allow the Site to:

• Remember the items in your shopping cart
• Keep you logged in to your account as you move between pages
• Process the checkout securely

Because these cookies are essential to providing a service you have requested, they are exempt from consent requirements under most privacy regulations. They are separate from, and unrelated to, our analytics tool (Independent Analytics), which uses no cookies at all.

Sharing Your Information

To fulfill your orders, we may share necessary information with trusted third parties, including:

• Payment processors, to charge your payment method securely.
• Shipping and fulfillment providers, to deliver your order (for example, your name and shipping address).
• Service providers that help us operate the store, such as email delivery services for order notifications.

We only share the information needed to perform these services, and we do not sell your personal information to third parties.

How Long We Keep Your Order Data

We retain order and customer information for as long as necessary to provide our services, manage returns and warranties, and comply with legal, accounting, and tax requirements. Order records are typically retained for the period required by applicable law, after which they may be anonymized or deleted.

Your Rights Regarding Store Data

In addition to the rights described elsewhere in this Privacy Policy, you may:

• Access and download the personal data associated with your account and orders
• Request correction of inaccurate account or order information
• Request deletion of your account and associated personal data, subject to any records we are legally required to retain (such as completed transaction records for tax purposes)

To exercise any of these rights, log in to your account or contact us using the details in the “Contact Us” section.

Cookies

A cookie is a small file placed on your device. Our analytics provider, Independent Analytics, does not use cookies.

We use a limited number of essential cookies that are necessary for the Site and online store to function properly (for example, to remember the items in your cart, keep you logged in, and process checkout securely). We do not use advertising or third-party tracking cookies.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept essential cookies, some portions of the Site — including the shopping cart and checkout — may not function properly.

Third-Party Services

We may use third-party services to operate certain features of our Site, such as payment processing, shipping, email newsletter delivery, or embedded content. These services may collect information sent by your browser as part of their functionality. We encourage you to review the privacy policies of any third-party services you interact with.

Our Site may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites or services.

Data Retention

We retain analytics data only for as long as it is useful for understanding Site traffic, and we may periodically purge older records. We retain personal information you provide (such as contact form submissions, newsletter subscriptions, account details, and order records) only for as long as necessary to fulfill the purpose for which it was collected, or as required by law.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing of your information
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

Children’s Privacy

Our Site is not directed to children under the age of 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to remove it.

Security

We take reasonable measures to protect the information we collect from loss, theft, misuse, and unauthorized access. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date above. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: info@bluemanorjewelry.com
• By mail: 147 Maine St, Brunswick, ME 04011
• Through our website: Contact Page